ISO 27001 A.8.23: web filtering, explained for startups
What A.8.23 asks of a small company, and what an auditor samples.

Limit the risky and malicious websites people can reach from your systems. Filtering cuts off a common route for malware and data theft.
Why it exists: to block staff devices from known harmful websites.
A.8.23 Web filtering
Staff devices are blocked from known harmful websites. What proves it: filtering that blocks known harmful websites on staff devices.
A certification auditor samples web or domain filtering settings. A file that usually does the job: settings from a filtering service or endpoint protection that blocks malicious and phishing sites.
How to put it in place
Each step leaves a record, and the record is what the auditor samples rather than the step itself. Inside Polara, the control card for A.8.23 walks you through it in this order.
- Turn on web protection in your endpoint tool, or use a filtering service.
- Block known malicious and phishing categories.
- Check that it covers remote devices too.
The free ISO 27001 readiness assessment asks one question that evidences it:
- Do company devices block known malicious websites?
Policies, connectors and the SOC 2 overlap
In the ISO 27001 policy pack, the Network Security Policy covers A.8.23. An auditor reads the policy for the rule, then samples the records to see the rule was followed.
The same evidence counts toward SOC 2. The Trust Services criterion that cover this ground: CC6.8, malware prevention.
Technological controls
A.8.23 is one of the 34 technological controls in Annex A. The controls built into your systems: access, devices, malware, vulnerabilities, backups, logging, networks, encryption and secure development. Exports and settings screenshots prove most of them.
Nearby controls in the same theme:
- A.8.20, network security
- A.8.21, network services
- A.8.22, network segregation
- A.8.24, encryption
- A.8.25, secure development
- A.8.26, application security needs
Before it: A.8.22, network segregation. After it: A.8.24, encryption. Every control, by theme, is on the Annex A controls page.
Questions
What does ISO 27001 A.8.23 require?
What evidence does an auditor want for A.8.23?
Get ready for ISO 27001 certification.
The readiness assessment is free, with no payment and no card. ISO 27001 is part of Constellation, at $10,800 a year: everything in Orbit plus the management system, the policies, the evidence and the management review for ISO 27001, and your SOC 2 Type 2 audit is included in every contract year. You contract the certification body directly.
The internal audit is priced separately: Polara arranges it with an independent internal auditor from our partner network who works in the platform, and quotes it for your company.
Take the free assessmentPolara Labs is not a certification body. Certification audits are performed by independent accredited certification bodies.